🌸 Women’s Health & Care – Your Wellness, Our Priority 🌸

Return Policy

Our Return Policy

Return Policy

At Sakhi Healthcare, we are committed to providing safe and reliable healthcare products. Returns are accepted only for items that are damaged, defective, incorrect, or expired at the time of delivery. All return requests must be raised within 7 days of delivery.

Eligibility for Returns
  • Product received is damaged or physically defective
  • Wrong item delivered
  • Expired product received
  • Missing items from the order
  • Product is unused and in original packaging
Non-Returnable Items
  • Opened or used medicines
  • Personal care and hygiene products
  • Medical devices after use
  • Products without original packaging or invoice
  • Customized or special-order items
Return Requests

Customers are advised to report issues within the specified time period. Supporting proof such as images may be required for verification.

For assistance, contact us at sakhihealthcare1@gmail.com

Refund Timeline

Once approved, refunds are processed within 5–7 business days. The amount will be credited to the original payment method or provided as platform credit.

Order Cancellation

Orders can be canceled before they are dispatched. Once shipped, cancellation may not be possible. However, eligible items can be returned after delivery as per this policy.

Disclaimer

Sakhi Healthcare reserves the right to decline return or refund requests that do not meet the above conditions. Policies may be updated without prior notice.

Eligibility for Returns
  • Products must be unused, unopened, and in original packaging.
  • Medicines, supplements, and personal care products are non-returnable unless damaged or expired.
  • Proof of purchase (order ID/invoice) is required.
Non-Returnable Items
  • Opened or used medicines
  • Personal care and wellness items
  • Used medical devices
  • Customized or special-order products
Process for Returns
  • Login → Go to Orders
  • Select product & request return
  • Support team verification
  • Refund in 5–7 business days
Damaged or Incorrect Products

Contact us at sakhihealthcare1@gmail.com for replacement or refund.

Disclaimer

Sakhi|Healthcare reserves the right to refuse returns that do not comply with our policy. Policies may vary during special promotions.